sg77 Privacy Policy – What We Collect and Why It Stays Safe

When you create an account with sg77, we collect the personal details you provide directly — including your full legal name, date of birth, email address, and a valid mobile number registered in the Philippines. During the account verification process, we may also request a copy of a government-issued ID such as a Philippine passport, SSS card, or driver's licence to confirm your identity and age in line with our responsible gaming commitments. When you make a deposit or withdrawal, your payment method details — including GCash or Maya account references — are processed and logged to fulfil your transaction and maintain an accurate financial record. We also collect device and technical information automatically when you visit our platform, such as your IP address, browser type, operating system, and the pages you navigate, which helps us detect unusual access patterns and improve platform performance. Any messages you send to our customer support team are stored so we can track the history of your queries and resolve issues more efficiently. If you participate in a promotion or survey, any responses you submit are retained for the period necessary to manage that programme. We do not knowingly collect personal information from anyone under the age of 21.

The primary reason we collect your personal data is to operate your account securely and to process the sports bets, casino-style game sessions, deposits, and withdrawals you initiate on the sg77 platform. Identity and age verification data is used exclusively to comply with applicable Philippine gaming regulations and to prevent minors from accessing gambling services. Transaction records allow us to prepare accurate account statements, investigate any disputed payments, and fulfil our obligations under Philippine anti-money laundering rules. Technical and usage data helps our engineering team identify and fix performance issues, optimise page load times for mobile users across all Philippine networks, and protect the platform from fraud and automated abuse. Where you have opted in to communications, we may use your contact details to send you personalised promotional offers, bonus notifications, or important service updates — you can withdraw this consent at any time through your account settings. We do not use your personal data to make fully automated decisions that have legal or similarly significant effects on you without human oversight. All data processing activities are carried out on a lawful basis consistent with the Data Privacy Act of 2012 of the Philippines.

sg77 does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. We share data only with carefully selected service providers who process it strictly on our behalf — these include payment processors that facilitate GCash and Maya transactions, identity verification partners, and cloud infrastructure providers that host our platform securely. All third-party processors are contractually bound to handle your data only as instructed by sg77 and to maintain standards of protection at least equivalent to those described in this policy. In certain circumstances we may be legally required to disclose your information to Philippine government agencies, law enforcement bodies, or regulatory authorities — for example, in response to a court order or to report a suspicious transaction as required by the Anti-Money Laundering Act. If sg77 undergoes a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, provided that entity agrees to honour the terms of this Privacy Policy. We will never disclose your data to other players on the platform, and your account details are always kept strictly confidential. Any data shared internationally — such as with cloud providers whose infrastructure extends beyond the Philippines — is protected by appropriate transfer safeguards.

We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, accidental loss, alteration, or destruction. All data transmitted between your device and our servers is encrypted using TLS protocols, ensuring that your login credentials, payment details, and personal information cannot be intercepted in transit. Sensitive data stored on our servers is protected by encryption at rest, access controls, and regular security audits carried out by qualified professionals. Our systems are monitored continuously for anomalous activity, and any suspected breach is investigated immediately in accordance with our incident response procedures. We limit access to your personal data to employees and contractors who genuinely need it to perform their role, and all staff with access undergo data privacy training. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong and unique password for your sg77 account and to enable any available account verification features. If you believe your account security has been compromised, please contact our support team without delay.

As a data subject under the Data Privacy Act of 2012, you have a number of rights with respect to the personal information we hold about you. You have the right to be informed about how your data is collected and used, which is the purpose of this Privacy Policy. You may request access to a copy of the personal data we hold about you, and we will respond to verified requests within a reasonable timeframe as required by law. If any of your information is inaccurate or incomplete, you have the right to request that we correct or update it — you can do this directly through your account settings for most basic details. You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations such as those imposed by anti-money laundering regulations. You have the right to object to or restrict certain types of processing, particularly where that processing is based on our legitimate interests rather than a legal obligation. To exercise any of these rights, or to raise a concern about how your data is handled, please contact our support team using the details in the footer of this page. If you are not satisfied with our response, you may lodge a complaint with the National Privacy Commission of the Philippines.

sg77 uses cookies and similar technologies to make the platform function correctly and to improve your experience as a Philippine player. Strictly necessary cookies are always active — they manage your session, keep you logged in securely, and ensure that the platform responds correctly to your actions. Functional cookies remember your preferences such as your chosen language or display settings so you do not need to reconfigure them on every visit. We also use analytics cookies to understand how players navigate the platform in aggregate, which pages are most visited, and where technical errors occur — this data is anonymised and used purely to improve the product. We do not use third-party advertising or behavioural tracking cookies that build profiles of your activity across other websites. On your first visit to sg77 you will be presented with a cookie notice; continuing to use the platform constitutes acceptance of our strictly necessary cookies, while optional analytics cookies can be declined. You can also manage or delete cookies at any time through your browser's privacy settings, though disabling strictly necessary cookies may prevent some platform features from working correctly. We review our cookie usage regularly to ensure it remains aligned with this Privacy Policy.

We may update this Privacy Policy from time to time to reflect changes in Philippine data protection legislation, our platform's features, or our internal data handling practices. When we make significant changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify active players through a prominent notice on the platform or via the contact details associated with their account. We encourage you to review this page periodically so you remain informed about how we protect your information. Your continued use of sg77 after any update is posted constitutes your acceptance of the revised policy. If you have questions about any aspect of this Privacy Policy, the FAQ page is a useful starting point, and our support team is always available to provide clarification. For concerns specifically related to your data rights under Philippine law, you may also contact the National Privacy Commission directly. The version of this policy displayed on this page is always the most current and supersedes all earlier versions.